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can not understand)

After a long period of non-use, my iPad came out of iTunes. Now, there are no outputs on it except to connect Wi-Fi. And it says: Your iPad could not be activated because it could not contact the activation server. The iPad was bought in 2014. Please help re-configure it)

iPad Air Wi-Fi, Cellular

Posted on Apr 18, 2021 11:58 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2021 12:26 PM

You should check this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407


If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.

1 reply
Question marked as Top-ranking reply

Apr 18, 2021 12:26 PM in response to NooEvelinaa

You should check this article: If you can't activate your iPad - Apple Support. https://support.apple.com/en-us/HT201407


If your iPad is a cellular model, some have reported that temporarily removing the sim allows activation to complete.


Otherwise, 5 possible causes for that error message:


1] Activation server is actually down. Very rare occurrence, and of short duration when it

does happen. Solution - try again.

2] Your firewall and/or antivirus software are preventing the necessary connection. Solution -

temporarily disable your firewall and/or antivirus software until the activation completes.


3] computer being used for activation has been used to jailbreak an iOS device in the past.

Solution - use a different computer.

4] iPad has been jailbroken. Your favorite search engine may provide some direction, but jailbreaks often prevent

activations/updates from succeeding. Per Terms of Use for this forum, discussion of jailbroken iPads is

prohibited.


5] your region and/or timezone settings are inconsistent with your actual location. Solution - set region and/or timezone correctly.

can not understand)

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