MacBook Pro 16" Restarts while in sleeping mode

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Level 1

8 points

MacBook Pro 16" Restarts while in sleeping mode

Hi!

I've got MacBook Pro 2019 16" (16 gb RAM / 512 gb SSD / Radeon 5300).

OS Big Sur 11.2.3.

Sometimes (really almost everyday) when I open Mac after being in sleeping mode, it restarts and shows me error message "Your Computer Restarted Because of a Problem...".

I've googled this problem, tried to do this things:

Reset: Pram & NVRAM
Reset: SMC
Turn off Power nap for battery mode

But nothing helped with this problem.

Please help me :(

MacBook Pro 16″, macOS 11.2

Posted on Apr 18, 2021 1:24 PM

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Answer 1

Best reply

Old Toad

Level 10

208,105 points

Apr 19, 2021 9:12 AM in response to AlexAnisimov

A long shot but try the following: boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

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