You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can I use a new Apple ID to restore my disabled I phone

Can I use a new Apple ID to restore my disabled I phone

Posted on Apr 18, 2021 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2021 6:09 PM

That depends on why it’s disabled. If you forgot the phone’s screen unlock passcode you don’t need any Apple ID.

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

If the phone is Activation Locked, however, only the Apple ID that was used to enable Find My on the phone will unlock it.

1 reply
Question marked as Top-ranking reply

Apr 18, 2021 6:09 PM in response to magen177

That depends on why it’s disabled. If you forgot the phone’s screen unlock passcode you don’t need any Apple ID.

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

If the phone is Activation Locked, however, only the Apple ID that was used to enable Find My on the phone will unlock it.

Can I use a new Apple ID to restore my disabled I phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.