HP LaserJet P1102w and Big Sur

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Level 2

264 points

HP LaserJet P1102w and Big Sur

This is a Hewlett Packard question. While I await an answer in the HP user forum, I ask here, too, in the hope that someone here may know.

My HP LaserJet P1102w does not work in Mac OS 11.2.3. I am not the only one; here is a big thread on point: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Printer-Drivers-MAC-Big-Sur-P1102w/m-p/7920544#M210842

I have tried every recommendation in that thread except for downloading an old driver from Gutenprint.

Has anyone here succeeded in running the P1102w from Big Sur?

Mac mini 2018 or later

Posted on Apr 19, 2021 2:06 PM

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Answer 1

Top-ranking reply

Per Wising

Level 1

9 points

May 25, 2021 6:19 AM in response to QuickTimeKirk

This Apple tech note contains a link to a working HP Printer driver package that helped me get my HP LJ P1005 working after multiple failed attempts at using HP's own installer: https://support.apple.com/kb/dl1888?locale=en_US

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Answer 2

crabpaws

Level 1

25 points

Jul 4, 2021 11:35 AM in response to R_55a

I had this problem with a recent High Sierra update destroying communication with my old HP F4580 inkjet printer.

Had to uninstall all HP printer software and reinstall the latest package of drivers (HPPrinterDrivers5.1.dmg).

Links to both the uninstaller and HPPrinterDrivers5.1.dmg package of drivers are on the HP forums here:

Link to post in HP forums

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Driver-Package-Deskjet-F4580-3-3-2-for-Mac-OS-urgently/m-p/8034850/highlight/true#M222508

(I also entered the link into the additional text in case it's stripped out in this post.)

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Answer 3

dillimé

Level 1

13 points

Jun 4, 2021 5:53 PM in response to Ohokthen

Very good! The drivers from Apple do work, the ones from HP did not.

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Answer 4

Ohokthen

Level 1

96 points

May 25, 2021 9:33 PM in response to R_55a

Just be 100% sure you have the up to date HP (also for Samsung) drivers. The early 2020 ones before the fix were dodgy.

I did WPS one-touch with the old ones and all h*** broke loose on my network and on my mac (via IPP etc) (Obviously Not Apple’s fault, the HP drivers were the problem). Activity monitor lit up like a Christmas tree.

Also would recommend doing a printout of Printer Settings including what protocols are active etc. Just to be on the safe side. Disable any protocols you don’t use.

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Answer 5

Ohokthen

Level 1

96 points

May 25, 2021 9:33 PM in response to R_55a

These are the safe ones-do they work on Big Sur? I think they did for me https://support.apple.com/kb/dl1888?locale=en_US

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Answer 6

Apr 21, 2021 12:42 AM in response to R_55a

no double click - right click, than click "open"

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Answer 7

Jun 12, 2021 8:32 PM in response to R_55a

I had the same problem... but found this youtube video and fixed the problem.

https://www.youtube.com/watch?v=iB6TcLJMaak

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Answer 8

R_55a Author

Level 2

264 points

Apr 21, 2021 2:36 PM in response to borishorvat

Well, I tried again--wth the HewlettPackardPrinterDrivers.dmg. This is the installer noted in the next post in this thread. I downloaded this dmg file again. And this time it worked. I double-clicked it twice and got the Installer. I ran the Installer. It appeared to function normally. After Installer was done, I opened the Printer & Scanner preference and tried to add the P1102w. But the P1102w is not in the list of printers available for adding. I restarted the Mac. P1102 is still not in the list of printers that I can add to my Preference. I have the the P11102 securely plugged into the Mini via USB.

Wow, this is a challenge.

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Answer 9

R_55a Author

Level 2

264 points

Apr 26, 2021 8:56 AM in response to R_55a

Eventually somehow--I do not now remember how--I got the Printers & Scanners Preference to add the P1102w. (I think I just played around with the Preference until one time it did what it was supposed to.) Now today I see that that Preference reports that my driver is no longer the generic driver that I have been using for many years. Now my driver is "HP LaserJet ProfessionalP1100w, 6.9." This is the first time I have seen an HP driver in quite a while.

Next I would like to get the P1102w set up with wireless connection. Doing so will free up one USB port on the Mac. But my local network does not appear in the HP webpage for this printer.

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Answer 10

Apr 19, 2021 2:19 PM in response to R_55a

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-p1102-printer-series/4110394/model/4110306

HP claims Big Sur support.

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Answer 11

R_55a Author

Level 2

264 points

Apr 19, 2021 3:09 PM in response to QuickTimeKirk

The firmware update is too "dangerous" to open.

What now?

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Answer 12

R_55a Author

Level 2

264 points

Apr 19, 2021 3:12 PM in response to QuickTimeKirk

And the volume does not support the driver.

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Answer 13

R_55a Author

Level 2

264 points

Apr 21, 2021 6:54 AM in response to borishorvat

I get the same result: "This volume do not meet the requirements for this update."

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Answer 14

R_55a Author

Level 2

264 points

May 25, 2021 7:04 AM in response to Per Wising

Eventually I did get the HP printer connected on the in-house wireless network. I do not now remember what I did. Most likely it was just repeating the process until eventually something worked.

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Answer 15

R_55a Author

Level 2

264 points

May 26, 2021 7:09 AM in response to Ohokthen

The 5.1 driver looks familiar. I cannot say for sure as I don't remember exactly what I pulled in a month ago. The printer works with Big Sur.

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HP LaserJet P1102w and Big Sur

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