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Import photos to laptop with 'Automatic' always fail.

My photos are in HEIF. I know I could import them with 'Keep Originals'.

But why does iphone has 'Automatic' option if it always fail?

At least provide some error message to let people knows what's up.


So my question is, why it fails? is it possible to make it work as it supposed to?

iPhone 7 Plus, iOS 14

Posted on Apr 19, 2021 8:09 PM

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Question marked as Best reply

Posted on Apr 19, 2021 8:19 PM

Microsoft support says --> Import photos and videos from an iPhone to PC


4 replies

Import photos to laptop with 'Automatic' always fail.

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