📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro (13 inch - 2019) shutdown display flickering/RGB light

Hi, I have noticed a very weird problem that each and every time I shut down the computer, I can see the system freezing and the screen flickering with a RGB (although The colour is random) light before the computer shuts down.


has anyone noticed the same problem?

Posted on Apr 20, 2021 4:25 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2021 4:31 AM

Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”


If steps posted above don't help, contact Apple. https://getsupport.apple.com

2 replies
Question marked as Top-ranking reply

Apr 20, 2021 4:31 AM in response to Sabby86

Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”


If steps posted above don't help, contact Apple. https://getsupport.apple.com

Apr 20, 2021 4:49 AM in response to dominic23

Hi Dominic23, thanks for your reply.


Apparently, I have already performed all those steps with apple experts. I also submitted the MacBook to a service centre and they changed the logic board. But, still the problem persists.


Apple and the service center is also clueless about the entire situation. Apple said over the phone that they’re experiencing this for the first time while the service center told me that this a normal shut down behaviour of the MacBook.


Any opinion about this?


This feels weird every time I shut my Computer down. I am literally forced to live with a weird piece of machine!☹️😣

MacBook Pro (13 inch - 2019) shutdown display flickering/RGB light

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.