Level 1

4 points

My MacBook Pro and iPhones will not go online with our hp6978 printer

My MacBook Pro and iPhones will not go online with our hp6978 printer

Bluetooth is enabled and all devices are connected to the network

MacBook Pro 13″, macOS 11.2

Posted on Apr 20, 2021 10:04 AM

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Apr 20, 2021 10:21 AM in response to dnorry

If you have not tried these steps already, try it.

https://support.apple.com/guide/mac-help/print-wirelessly-mac-airprint-printer-mchl3c1a7aef/mac

https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac

https://support.apple.com/guide/mac-help/reset-mac-printing-system-solve-a-problem-mh14001/11.0/mac/11.0

Contact HP Printer support: https://support.hp.com/us-en/contact/printers

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My MacBook Pro and iPhones will not go online with our hp6978 printer

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