My iPhone has stopped connecting to my printer

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My iPhone has stopped connecting to my printer

i can’t print from my iPhone anymore, keeps saying the printer is offline? I have done a wireless network test on the printer- hp envy 4524- and all is ok.

iPhone 11, iOS 14

Posted on Apr 21, 2021 11:20 AM

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Answer 1

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Bekmed Author

Level 1

5 points

Apr 21, 2021 11:40 AM in response to Bekmed

Thanks, I did this yesterday to be able to print a document but today it’s gone back to square one and not printing. Don’t want to have to do this every time I need to print something

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Answer 2

iW00

Level 6

8,512 points

Apr 21, 2021 11:22 AM in response to Bekmed

All AirPrint requires is that the printer does support this feature and that both devices (iPhone and printer) are connected to the same Wifi Network.

Restart your router, printer and iPhone. Then make sure printer and iPhone are on the same WiFi Network.

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Answer 3

iW00

Level 6

8,512 points

Apr 21, 2021 11:45 AM in response to Bekmed

Bekmed wrote:

Thanks, I did this yesterday to be able to print a document but today it’s gone back to square one and not printing. Don’t want to have to do this every time I need to print something

Then you either have a networking issue (router issue) or something is not right with your printer staying connected to the WiFi Network.

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Answer 4

Bekmed Author

Level 1

5 points

Apr 21, 2021 11:56 AM in response to iW00

Thanks, will take a further look!

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My iPhone has stopped connecting to my printer

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