My iphone se 2nd generation is stuck in reboot mode. I was told i need to erase everything on it and restore it. However, it will not turn on to do this. Can I do this from a computer?

My iphone se 2nd generation is stuck in reboot mode. I was told i need to erase everything on it and restore it. However, it will not turn on to do this. Can I do this from a computer?

iPhone SE, iOS 14

Posted on Apr 21, 2021 11:59 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2021 2:32 PM

Yes. Follow the section “If your device turns on but gets stuck during start up“ at https://support.apple.com/en-us/HT201412

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My iphone se 2nd generation is stuck in reboot mode. I was told i need to erase everything on it and restore it. However, it will not turn on to do this. Can I do this from a computer?

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