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hello

my screen does not work, but the phone still works, however the apple technician said the phone can not be fixed, however i need to delete the phone for my confidential info

how do i do it if i can see the screen. i put a delete my device on find my, but is waiting for the phone to connect to network, how do i do that with out screen


iPhone 11 Pro, iOS 14

Posted on Apr 21, 2021 5:27 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2021 4:56 AM

Hello,

It would be the same as if the device was lost. See the steps in this link on using iCloud for that purpose:

If your iPhone, iPad or iPod touch is lost or stolen – Apple Support

Good luck.

1 reply

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