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alishia176 Author

Level 1

5 points

Can't set up Apple Care, "device isn’t eligible".

i wanted to set up Apple care because I don’t have it and when setting it up it keeps saying my device isn’t eligible

[Re-Titled by Moderator]

Posted on Apr 21, 2021 7:36 PM

Top-ranking reply

Limnos

Level 10

418,849 points

Posted on Apr 21, 2021 8:01 PM

There can be several reason for this. One is if your device is outside the eligibility period which is when you have had it for more than 60 days since when you bought it.

Buy an AppleCare plan [was: Can I buy an AppleCare plan for my device?] Click here --> https://support.apple.com/HT202702

"In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. In Japan, you can buy AppleCare+ within 30 days of your device purchase. In some countries and regions, you can buy an AppleCare Protection Plan within 1 year of your purchase of an eligible Mac, Apple TV, or other device."

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Can't set up Apple Care, "device isn’t eligible".

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