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Ipad Device freezes or is unresponsive

I just boght ipad 8th 1 month ago.

my ipad freezes about 2 days.

I was charge the device about 5 hours, i was connect the divece to itunes, and i tried restarting repeatedly.

what should I do?

iPad, iPadOS 14

Posted on Apr 21, 2021 10:13 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2021 4:02 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

2 replies
Question marked as Top-ranking reply

Apr 22, 2021 4:02 AM in response to aannisaa99

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Apr 21, 2021 10:54 PM in response to aannisaa99

aannisaa99 Said:

"Ipad Device freezes or is unresponsive I just boght ipad 8th 1 month ago. my ipad freezes about 2 days. I was charge the device about 5 hours, i was connect the divece to itunes, and i tried restarting repeatedly. what should I do?"

-------


Return, having Lots of Issues:

With such constant issues as these, see about returning it.


Where was this purchased?

  • Web Site?: If purchased off of a website (i.e. eBay), then contact the site, seeing if the seller can be held accountable


  • In-Person?: If an in-person purchase, then contact that person


  • Retailer?: If purchased from a retailer, then return it

Ipad Device freezes or is unresponsive

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