Messages deleted
my mom accidentally deleted the messages with my grandmother on her Iphone yesterday. This is very painful and unfortunate. is there a possibility that these can be restored to her mobile?
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User profile for user:
Erin_B11
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Community Specialist
Hello marafromwingene,
Thank you for posting in the Apple Support Communities. Messages are important, and we'd like to share a few ways that could help recover them.
If your mom backed up her iPhone to a computer or to iCloud before the messages were deleted, she might be able to recover them by restoring from a backup. The support articles below can help get you both started:
Locate backups of your iPhone, iPad, and iPod touch
Restore your iPhone, iPad, or iPod touch from a backup
Also, if she restores an older iOS backup to her iPhone, any new information saved to her device since the last backup was created might not be included. Additionally, if she uses Messages in iCloud, her messages won't be included in your previous computer backup. Learn more about what's included in a back up here:
About backups for iPhone, iPad, and iPod touch
We hope this information is useful. Kind regards.