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My Lacie rugged USB-C doesn't fit

hey guys, I recently got the newest model MacBook Air, I also bought a Lacie rugged 2t external hard drive, both brand new. now upon trying to plug it in I noticed the USB-C to USB-C cable provided from Lacie, isn't going all the way in and I don't want to force it obviously. the ports work for all other USB-C cables so I'm not sure if this is an ongoing thing with Lacie or not. does anyone have any ideas ?


Best


Andrew

MacBook Air 13″, macOS 11.2

Posted on Apr 22, 2021 9:13 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2021 7:24 AM

It should fit nicely. Have you tried using different ends of the cable for the LaCie drive and the Mac? If so, and it still doesn't work, I would contact LaCie. LaCie Support


Cheers,


Jack

5 replies

My Lacie rugged USB-C doesn't fit

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