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Keyboard doesn't work

Hello

I bought my laptop 5 months ago. Now the button has stopped working. This is not my fault. Can I get my laptop repaired under warranty.

MacBook Pro 13″, macOS 10.15

Posted on Apr 23, 2021 3:55 AM

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Posted on Apr 23, 2021 4:05 AM

Hi,

Yes, 1 year limited warranty cover the keyboard trouble. you'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


1 reply
Question marked as Best reply

Apr 23, 2021 4:05 AM in response to kartina173

Hi,

Yes, 1 year limited warranty cover the keyboard trouble. you'd better contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


Keyboard doesn't work

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