Beats Flex very low volume , tinny sound

hi Dear,

My Beats Flex low volume. I did a reset, but the same. Beats Flex version is 3.7.2 it's last version? if no, how to update frimware version? My iPhone version 14.4.2

I'm really disappointed. please replay.

iPhone XS Max, iOS 14

Posted on Apr 23, 2021 5:22 AM

Top-ranking reply

destiny241

Community Specialist

Posted on Apr 24, 2021 6:59 AM

Welcome Battur0710,

Thank you for using Apple Support Communities. Based on your post, your Beats Flex volume is lower than expected. We'll do our best to assist with this.

To update the firmware for your Beats, use the following: Update the firmware of your Beats product

Should it persist, please reply back with the below answers for more help:

Does this occur when using other devices?
Does this happen with multiple audio apps on your iPhone?
Have you checked for Headphone Accommodations? See: Customize headphone audio levels on your iPhone or iPad

Wishing you the best, take care!

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Beats Flex very low volume , tinny sound

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