I can only print to 1/4 of page on Canon MX492?

How do I fix this? I see multiple people have posted this question. The driver is updated and the page size is letter. Everything is resized on printing to print only in the upper right quarter of the page.

MacBook Pro 13″, macOS 11.2

Posted on Apr 23, 2021 5:19 AM

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1 reply

Apr 24, 2021 8:50 AM in response to MaryNolte

Hello MaryNolte,


Thanks for using Apple Support Communities! We see you're having an issue with printing a full page with your Canon MX492, and we want to do all we can to help out.


To get started, have you updated the printer drivers for Big Sur compatibility? Update printer software on Mac


When you look at the print preview, are you seeing the full page, or just the upper portion which is what ends up being printed?


It sounds like you're using the printer as connected to your Mac. Have you tried AirPrint? This article has AirPrint info and shows your model is compatible: About AirPrint


We also found a support page from Canon, which may also help out: Canon Knowledge Base


Thanks for using the Apple Support Communities.


Cheers!

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I can only print to 1/4 of page on Canon MX492?

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