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Battery

My apple iphone 11 won't charge. This is a brand new phone. I purchased this phone a week ago. What can I do to get it to charge? The battery health is a 100% capacity.

iPhone 11, iOS 14

Posted on Apr 23, 2021 9:20 AM

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Question marked as Best reply

Posted on Apr 23, 2021 9:46 AM

Make sure you are using Apple certified chargers and power-bricks.

1 reply

Battery

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