Newsroom Update
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
Hi I have just purchased an iPad Air 4 and numerous tracks are grayed out with the message
this song is not currently available in your country or region?
I have used the cloud to replicate my iPad Air 2 model so am disheartening as I have had to purchase this music previously
what can I do to rectify this issue?
The country to which your ID is presently set needs to match the country setting you were using when you purchased the music.
This article describes how to change your country setting and the requirements and results of doing this:
Read how to "Change your Apple ID country or region" click here --> https://support.apple.com/HT201389
If you have changed countries then you will need to load the music by syncing with a computer on which you keep the actual copies of the music.
Sync your iPhone, iPad, or iPod using your computer [iTunes or Finder] - Apple Support - https://support.apple.com/HT201253 - USB and WiFi
The country to which your ID is presently set needs to match the country setting you were using when you purchased the music.
This article describes how to change your country setting and the requirements and results of doing this:
Read how to "Change your Apple ID country or region" click here --> https://support.apple.com/HT201389
If you have changed countries then you will need to load the music by syncing with a computer on which you keep the actual copies of the music.
Sync your iPhone, iPad, or iPod using your computer [iTunes or Finder] - Apple Support - https://support.apple.com/HT201253 - USB and WiFi
Downloading purchased music
