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Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
My iPhone se first generation is disabled and I just want to do a factory restore but every time I do it it comes up with The iPhone “iPhone” could not be restored. An unknown error occurred (9) and I've tried different laptops but nothing seems to work
iPhone 5, iOS 10
It doesn’t have to be the original cable, but it has to be either an Apple cable or a 3rd party cable that is certified as Made for iPhone.
Error 9 can be a hardware problem in the phone. If you have been using really cheap cables you may have damaged the phone→Why Counterfeit Lightning Cables Kill iPhones - Motherboard
Here is the Help link for error 9→If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
It doesn’t have to be the original cable, but it has to be either an Apple cable or a 3rd party cable that is certified as Made for iPhone.
Error 9 can be a hardware problem in the phone. If you have been using really cheap cables you may have damaged the phone→Why Counterfeit Lightning Cables Kill iPhones - Motherboard
Here is the Help link for error 9→If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support
Try if you can borrow one, otherwise it can be bought. Since you have tried several different laptops without success and you confirm that you have used a non-original cable, then I am also pretty sure that an original cable is the solution to the problem.
You will need to try another lightning cable. If you use non-original cable, you can often get the error you are telling about.
what if I don't have the original cable
i can not restore my iphone se because it keeps coming up with
