You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: bhavin117
bhavin117 Author
User level: Level 1
5 points

Lost iPhone scam: received SMS that my phone has been found

received an SMS that phone has been found. Turns out it was someone who was trying to reactive my stolen iPhone.

Question 1: how would they get my phone number.

Being excited that my phone has been found and being on another call, i simply obliged, clicked on the link and even though it looked different, i entered my icloud user name and password. It took me to a google maps page and showed location of my phone. Only later I realised i have been duped. I also noticed that my lost phone has now disappeared from my iCloud account.

Question 2: is there anyway to trace this phone using IMEI number?

QUestion 3: without knowing my iPhone screen lock password, how would this fraudster be able to login to my iCloud - because i have two step verification.


iPhone 12 Pro Max

Posted on Apr 24, 2021 3:19 AM

Reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,381 points

Posted on Apr 24, 2021 6:30 AM

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.



Some carriers will blacklist a device using the IMEI. Contact your carrier.


I don't know how they got your number. It may depend upon the details of the actual theft and if the phone was still actively awake when stolen. Then they can just browse anything you can when out of lock screen.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
418,381 points

Apr 24, 2021 6:30 AM in response to bhavin117

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.



Some carriers will blacklist a device using the IMEI. Contact your carrier.


I don't know how they got your number. It may depend upon the details of the actual theft and if the phone was still actively awake when stolen. Then they can just browse anything you can when out of lock screen.

Reply

Lost iPhone scam: received SMS that my phone has been found

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up