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I'm locked out of my iPhone and it says to connect to iTunes

I am locked out of my iPhone and it says to connect to iTunes so I connect it and it says I need to unlock my phone that's my problem


[Re-Titled by Moderator]

Posted on Apr 24, 2021 6:29 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2021 6:37 PM

You will need to restore the phone using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


9 replies

Apr 24, 2021 7:34 PM in response to Keanonjovic

Who broke the screen? Where did you say in your posts you were given a time to try again?


It seems you have not previously synced with that computer so it is not a trusted device which is why it is asking for your passcode. So your options are: (1) follow the instructions is that link you have been given, put the iPhone in recovery mode and restore it. You will lose everything stored on the phone. (2) Make a Genius Bar appointment and if it can be fixed by just replacing the screen hope they can do so without it going into disabled mode.

I'm locked out of my iPhone and it says to connect to iTunes

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