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I'm locked out of my iPhone and it says to connect to iTunes

I am locked out of my iPhone and it says to connect to iTunes so I connect it and it says I need to unlock my phone that's my problem


[Re-Titled by Moderator]

Posted on Apr 24, 2021 6:29 PM

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9 replies

Apr 24, 2021 7:34 PM in response to Keanonjovic

Who broke the screen? Where did you say in your posts you were given a time to try again?


It seems you have not previously synced with that computer so it is not a trusted device which is why it is asking for your passcode. So your options are: (1) follow the instructions is that link you have been given, put the iPhone in recovery mode and restore it. You will lose everything stored on the phone. (2) Make a Genius Bar appointment and if it can be fixed by just replacing the screen hope they can do so without it going into disabled mode.

I'm locked out of my iPhone and it says to connect to iTunes

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