I have a free trial of Apple TV+ that has been extended till July I believe.
I was able to watch ATV+ shows on my Apple TV 4 before. Now it asking me to start a free trial. It works fine on my iPhone and iPad.
I am logged into all my devices with the same Apple id. I have tried restarting my apple tv and the network. tvOS is up to date. No luck.
Any ideas?
Apple TV (4th generation)
Found out the problem...
I was signed in to iCloud with my account, but I didn't realize there is also a place to sign into the App Store. I'm assuming it may have signed me out when I changed my Apple password a while back.
Once I signed into the App Store, I was able to watch AppleTV+ on the AppleTV device.
Found out the problem...
I was signed in to iCloud with my account, but I didn't realize there is also a place to sign into the App Store. I'm assuming it may have signed me out when I changed my Apple password a while back.
Once I signed into the App Store, I was able to watch AppleTV+ on the AppleTV device.
If you have multiple user accounts on your Apple TV box, then select one that has the subscription.
At this point, I would recommend calling AppleCare. AppleCare Contact Info
Apple TV+ not working on Apple TV
