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Level 1

4 points

App store purchases

Why is it that when trying to make my first purchase after setting up my iPad, completing all my details correctly the get the following message "Please contact iTunes support to complete the transaction"

There is NO link to support or any guidance on how to even go about getting support.

I cannot complete the transaction????

iPad 2, iOS 9

Posted on Apr 24, 2021 8:33 PM

Best reply

Niel

Level 10

728,183 points

Posted on Apr 24, 2021 8:40 PM

Click here and ask the iTunes Store staff for assistance. Only they will know.

(196821)

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