Cancel my old Apple ID subscriptions

Unlock your account so you can cancel them.

Select your message from one of the cases below. What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.)

● If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. Click here --> https://support.apple.com/HT208856 and read what you need to do.

● If the message says your Apple ID is locked or disabled, click here and read what to do --> https://support.apple.com/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."

Also note "What to do after [or before] you change your Apple ID [email address] or password". Click here --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using."

Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

If you cannot resolve it yourself try one of these contact methods:

- Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

● Apple may disable accounts for other reasons in accordance with the terms and conditions of various services ( https://www.apple.com/legal/internet-services/ ). Use the contact methods I just provided to ask them about that.

● If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond. Forward emails to: reportphishing@apple.com

Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039

Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about it not renewing.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document

"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

If you still have problems:

Report A Problem; click here --> https://reportaproblem.apple.com/?s=6

Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232