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need help cancellingn subscriptions on old Apple ID

need help cancellingn subscriptions on old Apple ID




[Email Edited by Moderator]

Posted on May 3, 2021 9:38 AM

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Question marked as Best reply

Posted on May 3, 2021 10:25 AM

You have to log into the old ID to cancel the subscriptions.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed   


If you can't do that, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



2 replies
Question marked as Best reply

May 3, 2021 10:25 AM in response to AustinJones805

You have to log into the old ID to cancel the subscriptions.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed   


If you can't do that, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



need help cancellingn subscriptions on old Apple ID

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