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Podcast Connect stuck on "We're setting up your account."

I'm using Captivate.fm as a podcast host, and first tried to sign up for Apple Podcasts on Tuesday, 4/20. I immediately got the message, "We're setting up your account. This could take a few hours. When we're finished, you can start adding new shows." It's now been five days, and nothing has changed. I've tried contacting Apple for help a number of times, but no one has gotten back to me. Is there anything I can do?

Posted on Apr 25, 2021 8:29 AM

Best reply

Roger Wilmut1

Level 10

131,188 points

Posted on Apr 25, 2021 8:32 AM

Only Apple can help you, but you want Podcasts Support, not getsupport.apple.com. The contact is https://itunespartner.apple.com/contact/?content_type=podcasts

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Podcast Connect stuck on "We're setting up your account."

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