iPhone 12 Pro Max screen goes black and restarts itself

I reviewed this forum and noticed that people had complained about the iPhone 12 Pro Max turning black and restarting . This phone is barely 6 months and this is hoping Apple support has an answer and if they need to recall which is fine .


please this is to the support team. Heeeeeelp

iPhone 12 Pro Max, iOS 14

Posted on Apr 25, 2021 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2021 5:03 AM

Hello,

Is there any pattern? Is it always the same app? What is the frequency?

Otherwise, all that can be offered is the standard response. See this:

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If no help, have it checked:

Apple - Find Locations

Good luck.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 Pro Max screen goes black and restarts itself

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.