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iphone 14 pro black screen of death

I have an iphone 14 pro that has the black screen of death and the quick restart is not workingn

iPhone 14 Pro Max, iOS 16

Posted on Mar 19, 2023 6:06 AM

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Question marked as Top-ranking reply

Posted on Mar 19, 2023 6:15 AM

Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your iPhone, using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Mar 19, 2023 6:15 AM in response to kimperkins126

Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, try a "forced" restart of your iPhone, using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iphone 14 pro black screen of death

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