Black screen of death iphong 13 pro max

My iphone 13 pro max is unresponsive, I've done the force reset with the volume up then volume down and hold power botton. But still no responsive.

iPhone 13 Pro Max, iOS 16

Posted on May 22, 2023 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2023 12:47 PM

Make sure you are doing it correctly:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


2 replies
Question marked as Top-ranking reply

May 22, 2023 12:47 PM in response to Phong_

Make sure you are doing it correctly:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen of death iphong 13 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.