Unresponsive iPhone 15 Pro with black screen
Can someone help me, my Iphone 15 pro, still unresponsive, dead/black screen, it's 2 weeks 🥺🥺🥺
[Re-Titled by Moderator]
Original Title: Black Screen
iPhone 15 Pro
Can someone help me, my Iphone 15 pro, still unresponsive, dead/black screen, it's 2 weeks 🥺🥺🥺
[Re-Titled by Moderator]
Original Title: Black Screen
iPhone 15 Pro
Connect the charger to the phone for an hour or two. Then......
Quickly press and release the UP button
Quickly press and release the DOWN button
Hold in the SIDE button and keep holding it for at least 20 seconds while you ignore the "slider" if it appears. Keep holding until you see the Apple logo in the center of the screen, then release the SIDE button
If this does not get the phone working, your next step is to get with Apple Support to set up an appointment to take the phone in for service at the Apple Store / Genius Bar, or an authorized Apple service shop.
Genius Bar Reservation and Apple Support Options - Apple
Connect the charger to the phone for an hour or two. Then......
Quickly press and release the UP button
Quickly press and release the DOWN button
Hold in the SIDE button and keep holding it for at least 20 seconds while you ignore the "slider" if it appears. Keep holding until you see the Apple logo in the center of the screen, then release the SIDE button
If this does not get the phone working, your next step is to get with Apple Support to set up an appointment to take the phone in for service at the Apple Store / Genius Bar, or an authorized Apple service shop.
Genius Bar Reservation and Apple Support Options - Apple
See this support document. If your iPhone won't turn on or the screen is black - Apple Support
If that does not work, then you need to contact Apple Support. See this. Genius Bar Reservation and Apple Support Options - Apple
Unresponsive iPhone 15 Pro with black screen