Hello, I have 2 iPads that belonged to my late husband. There is an iCloud account that is not in use. How do I clear the iPads so that I can give to my grandchildren

I have 2 iPads that belonged to my late husband that are linked to an iCloud account that is not in use. How can I get into them so that I can give to my grandchildren

Posted on Apr 25, 2021 4:45 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2021 5:11 PM

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



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Question marked as Top-ranking reply

Apr 25, 2021 5:11 PM in response to Coates569

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



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Hello, I have 2 iPads that belonged to my late husband. There is an iCloud account that is not in use. How do I clear the iPads so that I can give to my grandchildren

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