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iPad pro 2020 crashing

I’m not sure why but my iPad keeps crashing specifically while playing COD mobile.. It has this purple glitch strip and black screen when crashing. No physical damage has been incurred ever since purchase date. I haven’t experienced this in any other app and is really dissappointing.

iPad Pro, 14

Posted on Apr 26, 2021 12:16 AM

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Question marked as Top-ranking reply

Posted on Apr 26, 2021 2:25 AM

If that happens using Call of Duty only, I'd contact COD support team and ask them.

In such a situation, deleting the app, restarting the device, then redownloading/reinstalling the app might be helpful, but I don't know the implications for that specific app (that's why I suggested to contact their support team before attempting any workaround).

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Apr 26, 2021 2:25 AM in response to Dean2126

If that happens using Call of Duty only, I'd contact COD support team and ask them.

In such a situation, deleting the app, restarting the device, then redownloading/reinstalling the app might be helpful, but I don't know the implications for that specific app (that's why I suggested to contact their support team before attempting any workaround).

Regards

Giulio

iPad pro 2020 crashing

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