iPad Pro 4th generation not charging Apple magic keyboard

Question

Level 10

83,017 points

iPad Pro 4th generation not charging Apple magic keyboard

I have an iPad Pro 4th generation that will not even charge an Apple magic keyboard for a second. After the keyboard is plugged into USB-C for even a couple hours, it fails to register the moment the power is cut from the keyboard.

Is the battery on the keyboard replaceable by users?

Is the keyboard supposed to be able to work with no power attached to either iPad or keyboard?

Because at this point it doesn't work unless the keyboard is powered directly.

Mind you when I charge the keyboard, the battery icon on the iPad shows charging, and does charge the iPad.

And the keyboard backlight lights for a few seconds before it stops being lit.

Posted on Apr 26, 2021 8:36 AM

Reply

Answer 1

ProustGiulio

Level 10

207,995 points

Apr 26, 2021 8:52 AM in response to a brody

What Magic Keyboard are you referring to?

If it is an old model, see this support article:--> Recharge the built-in battery in your Apple keyboard, mouse, or trackpad - Apple Support

Perhaps its battery is exhausted, and no, no way to replace it by yourself.

The new Magic Keyboard model is able to work with no power attached (it uses the smart connector on the back cover of some iPad Pros and iPad Air 4th gen)

Regards

Giulio

Reply

Answer 2

ProustGiulio

Level 10

207,995 points

Apr 26, 2021 9:01 AM in response to a brody

If you're talking about the new Magic Keyboard model, you do not need to charge it, as per this support article:--> Set up and use Magic Keyboard for iPad - Apple Support

Regards

Giulio

Reply

Answer 3

a brody Author

Level 10

83,017 points

Apr 26, 2021 8:52 AM in response to ProustGiulio

it does use the smart connector, as it clearly takes the charge straight into the iPad.

Thanks for verifying it isn't user replaceable.

Reply

Answer 4

a brody Author

Level 10

83,017 points

Apr 26, 2021 8:53 AM in response to a brody

I might also add, the USB-C connector on the keyboard cover is actually on the hinge's side.

Reply

Answer 5

a brody Author

Level 10

83,017 points

Apr 26, 2021 11:11 AM in response to ProustGiulio

Thanks, that was what I was hoping for info on. I will double check it when I get home, and if it still is stuck, we'll just have them go to Apple.

Reply

Answer 6

ProustGiulio

Level 10

207,995 points

Apr 26, 2021 2:27 PM in response to a brody

You are most welcome :)

Giulio

Reply

Answer 7

a brody Author

Level 10

83,017 points

Apr 26, 2021 4:32 PM in response to ProustGiulio

it worked! thanks. Looks like the sequence matters. Only wish once you actually turned on the keyboard it would give you some sort of instant feedback.

Reply

Answer 8

ProustGiulio

Level 10

207,995 points

Apr 27, 2021 1:09 AM in response to a brody

👍

Reply

iPad Pro 4th generation not charging Apple magic keyboard

Similar questions