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Buck51 Author

Level 1

4 points

ring sound

I have a new/refurbished iPhone SE and the ring does not work when I receive a call. It works when I move the volume button in settings back and forth.

iPhone SE, iOS 14

Posted on Apr 26, 2021 12:49 PM

Top-ranking reply

FoxFifth

Level 10

472,707 points

Posted on Apr 26, 2021 12:59 PM

It may be the ring-silent switch. Even when on silent it will play the sound when you move the volume in Settings.

Some things to check:

The ring/silent switch on the left side of the phone. See: https://support.apple.com/en-us/HT208353

Settings > Phone > Silence Unknown Callers: https://support.apple.com/en-us/HT207099

Do Not Disturb: https://support.apple.com/en-us/HT204321

If none of the above, also try restarting: https://support.apple.com/en-us/HT201559

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ring sound

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