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Hello Pilugina,

We understand you're having problems with iCloud mail and are happy to investigate with you.

To get started, are you only failing to receive emails from that specific service? Have you checked your junk and trash folders for these messages, and verified there are no blocks in place preventing the delivery of your emails? Also, our page If iCloud Mail isn't working may contain some helpful tips for isolating this behavior further.

Cheers!

Welcome back Pilugina,

If these messages are the only ones you are not receiving, it would be necessary to contact the group you are trying to communicate with to ensure they have your address set up correctly and that there are no restrictions on their side that might prevent those messages from being sent to you.

Cheers!