Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook will not charge

I tried holding down shift, alt, control then power off waited 10 seconds and it still will not charge. I have it plugged in and shows no battery life and the plug sign.

if I unplug the charger it shuts off completely. Please, Any suggestions.

Posted on Apr 27, 2021 5:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2021 5:50 PM

It would help to know the exact model of your laptop. You can get this information by entering your serial number here:

https://checkcoverage.apple.com/


The SMC Reset does not apply to an M1 Mac.


If you have an Intel Mac, then the SMC Reset is performed slightly different if you have a 2018+ laptop with a T2 security chip (different Shift key and timings):

http://support.apple.com/kb/HT201295





1 reply
Question marked as Top-ranking reply

Apr 27, 2021 5:50 PM in response to MaryAnny1

It would help to know the exact model of your laptop. You can get this information by entering your serial number here:

https://checkcoverage.apple.com/


The SMC Reset does not apply to an M1 Mac.


If you have an Intel Mac, then the SMC Reset is performed slightly different if you have a 2018+ laptop with a T2 security chip (different Shift key and timings):

http://support.apple.com/kb/HT201295





My MacBook will not charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.