billing on ONX Maps

I am being billed double for an App of Onx maps, how do i get one of the billings removed ?


Posted on Apr 27, 2021 5:31 AM

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Question marked as Top-ranking reply

Posted on Apr 28, 2021 10:37 AM

Hello thelma62,


Thanks for reaching out to the Apple Support Communities! We understand you are being billed twice for an app that you subscribe to. We are happy to help provide some guidance.


First, we would recommend checking to make sure that you aren't subscribed to an app more than once. Take a look at how to manage your subscriptions here:


How to cancel a subscription from Apple


If you only see one app subscription for the app being double billed, we would then recommend reaching out to the app developer to see if there is anything happening with the billing on their end.


Best Regards.

1 reply
Question marked as Top-ranking reply

Apr 28, 2021 10:37 AM in response to thelma62

Hello thelma62,


Thanks for reaching out to the Apple Support Communities! We understand you are being billed twice for an app that you subscribe to. We are happy to help provide some guidance.


First, we would recommend checking to make sure that you aren't subscribed to an app more than once. Take a look at how to manage your subscriptions here:


How to cancel a subscription from Apple


If you only see one app subscription for the app being double billed, we would then recommend reaching out to the app developer to see if there is anything happening with the billing on their end.


Best Regards.

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billing on ONX Maps

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