How do I stop my iPhone from trying to join AT&T wifi from nearby hotel?

I have an iPhone 12 on AT&T and every time I walk past this one hotel (almost daily) that has attwifi network going, this screen pops up and it's difficult to get rid of. I have turned off auto-join, Ask to join networks, and Auto-join hotspot but it still comes up.


It throws my network off and is incredibly annoying. I don't want to have to disable WiFi on my phone.


If I hit cancel I get this:

iPhone 12, iOS 14

Posted on Apr 27, 2021 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2021 11:33 AM

Hello Drumwiz,


We understand you'd like to prevent your iPhone from automatically connecting to Wi-Fi hot spots provided by your carrier. We'd be happy to provide information.


What you're experiencing is normal behavior. AT&T devices automatically connect to their Wi-Fi hotspots when you're at an AT&T Wi-Fi Hot Spot location. You can learn more about this here: Connect to AT&T Hot Spots or public Wi-Fi.


Alternatively, you can try to forget the hot spot from your Wi-Fi settings but since this is a feature from you carrier, it is not guaranteed forgetting the network will help: How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac.


We hope this helps.


Thanks for using Apple Support Communities. Have a good one!

2 replies
Question marked as Top-ranking reply

Apr 28, 2021 11:33 AM in response to Drumwiz

Hello Drumwiz,


We understand you'd like to prevent your iPhone from automatically connecting to Wi-Fi hot spots provided by your carrier. We'd be happy to provide information.


What you're experiencing is normal behavior. AT&T devices automatically connect to their Wi-Fi hotspots when you're at an AT&T Wi-Fi Hot Spot location. You can learn more about this here: Connect to AT&T Hot Spots or public Wi-Fi.


Alternatively, you can try to forget the hot spot from your Wi-Fi settings but since this is a feature from you carrier, it is not guaranteed forgetting the network will help: How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac.


We hope this helps.


Thanks for using Apple Support Communities. Have a good one!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I stop my iPhone from trying to join AT&T wifi from nearby hotel?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.