Unlocking iPhone Face ID with Apple Watch Not Working and Setting Not Turning On

I haven't been able to get this feature to not only not work, but I've been unable to even turn the setting on. Every time I try I get the same message which is " Unable to Communicate with Apple Watch" "Make sure your Apple Watch is turned on, unlocked, and on your wrist". All of these things I've made sure of several times and it still won't turn on.

Apple Watch

Posted on Apr 27, 2021 1:27 PM

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Apr 28, 2021 1:05 PM in response to ctw3786

Hi ctw3786,


We'd like to help provide some guidance for your issue with being unable to communicate with the Apple Watch. There is a helpful article for issues like this, and you can try the steps found in If your Apple Watch isn’t connected or paired with your iPhone. You will find steps like checking the network, and pairing the devices again. If an issue continues, you'll want to reach out to Apple Support. You can use the link below, if needed.


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Unlocking iPhone Face ID with Apple Watch Not Working and Setting Not Turning On

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