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Update 11.3 on macbook pro 15"and it keeps locking up.

Updated to 11.3 today and the computer randomly locks up and must be forced to quit and restart. What needs to be done to solve this problem?


MacBook Pro 15″, macOS 11.1

Posted on Apr 27, 2021 1:23 PM

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Question marked as Top-ranking reply

Posted on Apr 27, 2021 1:36 PM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Pastebin is a good place to paste the whole report if you capture the URL while there…

https://pastebin.com/

Whew, they've changed pastebin & made it harder, but after pasting in, click Create new paste button, then Embed button, then copy the URL...

<script src="https://pastebin.com/embed_js/KuvnghqA"></script>


The important part of the above is...


https://pastebin.com/embed_js/KuvnghqA


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

7 replies
Question marked as Top-ranking reply

Apr 27, 2021 1:36 PM in response to 2ourclan

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Pastebin is a good place to paste the whole report if you capture the URL while there…

https://pastebin.com/

Whew, they've changed pastebin & made it harder, but after pasting in, click Create new paste button, then Embed button, then copy the URL...

<script src="https://pastebin.com/embed_js/KuvnghqA"></script>


The important part of the above is...


https://pastebin.com/embed_js/KuvnghqA


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

Apr 27, 2021 5:14 PM in response to 2ourclan

Great, delete these files & restart normally...


/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist


~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist


~/Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist


~/Library/LaunchAgents/com.adobe.ARM.***.plist


~ tilde indicates hidden Local Library

Apple hid the Users' Library folders...


Method 1:

1 From the Finder, select the Go menu at top of the screen, and choose Go to Folder.

2 In the window that opens, enter ~/Library/LaunchAgents, and click Go.



Apr 28, 2021 9:07 AM in response to BDAqua

I haven't done this assignment yet as I haven't been able to find one of the items you suggested I delete. /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

All the rest have been where you said they would be. There are 4 items, but the odd one is com.dropbox.DropboxMacUpdate.agent.plist


I'll wait to hear from you before I proceed. Thanks again for your help.

Update 11.3 on macbook pro 15"and it keeps locking up.

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