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Rowenta_123 Author

Level 1

4 points

Software Update

My 2020 MacBook air will not allow newest update and it randomly restarting?

MacBook Air 13″, macOS 11.6

Posted on Apr 1, 2022 5:41 PM

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Level 8

49,428 points

Posted on Apr 1, 2022 10:18 PM

Hi,

Try to boot in safe mode, then normal boot could solve the issue.

Start up your Mac in safe mode - Apple Support

If it doesn't help, try to check your MacBook Air with Apple Diagnostics if it reports something hardware related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

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Best reply

Level 8

49,428 points

Apr 1, 2022 10:18 PM in response to Rowenta_123

Hi,

Try to boot in safe mode, then normal boot could solve the issue.

Start up your Mac in safe mode - Apple Support

If it doesn't help, try to check your MacBook Air with Apple Diagnostics if it reports something hardware related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

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