My phone has water damage

Please help. My iPhone 10 has water damage- screen is black. That phone is paired to my Apple Watch. How can I unpair with the damaged phone to pair with my new iPhone 12.


[Re-Titled by Moderator]

Posted on Apr 27, 2021 4:02 PM

Reply
5 replies

Apr 28, 2021 1:27 AM in response to AreUApple

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

Then go here;

Pair the watch with my new phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone has water damage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.