Apple Pencil 2
My Apple Pencil stopped working. I replaced the tip with an apple replacement tip but it still doesn’t work. I got the pencil in December. What can I do?
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My Apple Pencil stopped working. I replaced the tip with an apple replacement tip but it still doesn’t work. I got the pencil in December. What can I do?
Try all of the troubleshooting tips in this Apple Website article below.
Connect Apple Pencil with your iPad - Apple Support
If no joy, your Pencil is still under its free, one-year warranty, search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple Pencil replaced with another new Pencil.
OR, failing that,
Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Device Performance and Connectivity support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
Best of Luck to You!
Try all of the troubleshooting tips in this Apple Website article below.
Connect Apple Pencil with your iPad - Apple Support
If no joy, your Pencil is still under its free, one-year warranty, search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple Pencil replaced with another new Pencil.
OR, failing that,
Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Device Performance and Connectivity support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
Best of Luck to You!
Dgutierrez91 Said:
"Apple Pencil 2: My Apple Pencil stopped working. I replaced the tip with an apple replacement tip but it still doesn’t work. I got the pencil in December. What can I do?"
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Any iPad Backups?:
Have a backup of your iPad prior to all of this? If so, restore your iPad from then backup, and see if all is fine form there. Important: Be certain you backup you iPad prior to performing this restoration so that you can have something to restore your iPad from should anything go wrong.
Apple Pencil 2