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My phone is stuck on an app and won’t turn off or let me exit

My phone is stuck on an app and won’t let me exit or turn off my phone . Whenever I try to turn it off , the sos sounds comes on

Posted on Apr 27, 2021 8:19 PM

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Question marked as Best reply

Posted on Apr 27, 2021 9:19 PM

If you have an iPhone with Face ID capability then-

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If you have an iPhone with a Fingerprint sensor (Home Button) then-

Try and Force restart your iPhone as shown below:

Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Best reply

Apr 27, 2021 9:19 PM in response to Judithv123

If you have an iPhone with Face ID capability then-

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If you have an iPhone with a Fingerprint sensor (Home Button) then-

Try and Force restart your iPhone as shown below:

Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

My phone is stuck on an app and won’t turn off or let me exit

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