You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apps do not work power off does not work

iphone 13 pro max apps do not respond. phone is stuck in sos mode and I can not power off


Posted on Sep 1, 2022 1:51 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2022 1:52 PM

Force restart the iPhone:


  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


1 reply
Question marked as Top-ranking reply

Sep 1, 2022 1:52 PM in response to MaryAnnLendenmann

Force restart the iPhone:


  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


apps do not work power off does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.