Tracking

Hi dear

I have problem

in space decor game I can’t active tracking

please find attachmentplease help me

Posted on Apr 27, 2021 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2021 3:48 PM

Hello Mehtalive2003,


Thank you for posting in the Apple Support Communities. From our understanding, the game Space Decor doesn't appear listed in Settings > Privacy > Tracking. We have a few ideas that might help.


First, check to see if there's an update for that app. You can do this by tapping on App Store > [your profile icon] > Available Updates. We also recommend making sure your device is fully updated to iOS 14.5. Having both the iPhone and the app fully updated ensures that they have the latest compatibility and fixes: How to manually update apps on your Apple device.


From there, check to see if you have restrictions enabled in Settings > Screen Time > Content & Privacy Restrictions. In order to make changes to the "Allow Apps to Track" feature, Advertising would need to be set to “Allow."


If this concern isn't resolved by taking the steps we’ve suggested, we recommend contacting Apple Support for further assistance: Get Support.


We hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Apr 28, 2021 3:48 PM in response to Mehtalive2003

Hello Mehtalive2003,


Thank you for posting in the Apple Support Communities. From our understanding, the game Space Decor doesn't appear listed in Settings > Privacy > Tracking. We have a few ideas that might help.


First, check to see if there's an update for that app. You can do this by tapping on App Store > [your profile icon] > Available Updates. We also recommend making sure your device is fully updated to iOS 14.5. Having both the iPhone and the app fully updated ensures that they have the latest compatibility and fixes: How to manually update apps on your Apple device.


From there, check to see if you have restrictions enabled in Settings > Screen Time > Content & Privacy Restrictions. In order to make changes to the "Allow Apps to Track" feature, Advertising would need to be set to “Allow."


If this concern isn't resolved by taking the steps we’ve suggested, we recommend contacting Apple Support for further assistance: Get Support.


We hope this information is useful. Kind regards.

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Tracking

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