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User profile for user: Bubba_72
Bubba_72 Author
User level: Level 1
5 points

Need help with this phone iPhone 7plus model A1784 FCC ID: BCG-E3092A IC: 579C-E3092A

my Mother is deceased her Apple ID is linked to her phone which is not on how do I get her phone unlocked?

iPhone 7 Plus

Posted on Apr 27, 2021 10:17 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,579 points

Posted on Apr 28, 2021 10:21 AM

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



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User profile for user: Eric Root
Eric Root
User level: Level 10
684,579 points

Apr 28, 2021 10:21 AM in response to Bubba_72

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.



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Need help with this phone iPhone 7plus model A1784 FCC ID: BCG-E3092A IC: 579C-E3092A

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