how to remove malware form my MacBook pro

yahoo is hijacking my browser, also my start page keeps changing

MacBook Pro 13″, macOS 10.13

Posted on Apr 28, 2021 11:16 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2021 12:09 PM

See if you have unknown Profiles.

To remove a configuration profile in macOS:

  1. From the Apple menu, select System Preferences....
  2. From the View menu in System Preferences, select Profiles.Note:
  3. Profiles won't be visible until you have at least one profile installed.
  4. Select the profile you want to remove, and then press the - (minus) button. Click Remove to remove the profile.

softwater


User level: Level 5 (5,557 points)


Feb 16, 2020 3:04 AM in response to sukwaria

If your browser prefs are locked down, you'll probably find the reason in System Preferences > Profiles. 


Remove all profiles you don't recognize, then run something like DetectX to clear out the persistence agents. 


There is also free Malwarebytes which may take care of it...

https://www.malwarebytes.com/mac/

1 reply
Question marked as Top-ranking reply

Apr 28, 2021 12:09 PM in response to scottibeth

See if you have unknown Profiles.

To remove a configuration profile in macOS:

  1. From the Apple menu, select System Preferences....
  2. From the View menu in System Preferences, select Profiles.Note:
  3. Profiles won't be visible until you have at least one profile installed.
  4. Select the profile you want to remove, and then press the - (minus) button. Click Remove to remove the profile.

softwater


User level: Level 5 (5,557 points)


Feb 16, 2020 3:04 AM in response to sukwaria

If your browser prefs are locked down, you'll probably find the reason in System Preferences > Profiles. 


Remove all profiles you don't recognize, then run something like DetectX to clear out the persistence agents. 


There is also free Malwarebytes which may take care of it...

https://www.malwarebytes.com/mac/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to remove malware form my MacBook pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.