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Level 1

5 points

I cannot sign into my Apple ID

I cannot sign into my Apple ID because I have another device with the same email and pass word so I signed out from iPhone 7 and then I signed in iPhone 12 with the same email I use to sign in with iPhone 7. The problem is the iPhone 12 ones with me sign in with my previous iCloud email address.

iPhone 12 Pro, iOS 14

Posted on Apr 29, 2021 1:12 AM

Best reply

Eric Root

Level 10

684,057 points

Posted on Apr 29, 2021 9:27 AM

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support.

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I cannot sign into my Apple ID

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